Not very long ago there was a time when State Bank of India had a top rank reputation on industrial relations front and now it is just the reverse with the result that the workforce both in service and outside as retiree pensioners are forced to virtually lick the dust disgusted and frustrated. Another major issue is that of compassionate appointment. In fact it was very much obtaining in State Bank of India for several decades unless it was unilaterally withdrawn by the bank in most callous an order. Unfortunately this is an area which should have been taken up with a bigger role to restore this welfare area. Pensioners Unions and Federations say they are trying their best but the results show that there is nothing tangible in the matter as yet. The concerned aggrieved persons are just groaning helplessly. The situation demands that the serving unions and federations extend their helping hand with real militancy and that may surely take care of the malady.